Privacy Policy

Effective November 8, 2026

Velocity Search Group LLC (“VSG,” “we,” “us”) runs velocitysearch.net, our job board and the JobSearch Hub. This policy explains what we collect, how we use it, who we share it with, how long we keep it, and the choices you have.

In short: we use your information to help with your job search and to run our business. We do not sell your personal information, and we don’t use it for advertising.

1. What we collect

What you give us

• Your account: your name, email address and career level. You sign in to the JobSearch Hub with a link we email you.
• Your job search: résumés and other documents you upload, the jobs and places you’re looking for, the pay you’re aiming for, jobs you save, applications you track, interview details and notes.
• Your conversations with Velo: what you type, and written transcripts of voice conversations.
• What we create for you: résumés, cover letters, interview reports, practice interview notes and other documents.
• Forms and messages: what you send through our contact, employer, waitlist, newsletter and guide forms, such as your name, email, phone number, company and message.
• Job applications: the application and résumé you send when you apply for a job on our job board.
• Purchases: what you bought and whether the payment went through. Stripe handles your card. We never see or store your full card number.
• Sessions: when you book time with a recruiter, your name, contact details and what you’d like help with.

What we collect automatically

When you visit, we collect your IP address, your browser and device type, the pages you visit and how long you stay. Cookies and similar tools do this, including Google Analytics (see section 7).

What we never ask for

We never ask what you are paid now. Please don’t put government ID numbers, health information or bank account numbers into the Hub or our forms.

2. How we use it

• To run your account and give you the services you ask for: finding jobs, writing résumés and cover letters, building interview reports, practice interviews and networking help.
• To answer your questions and hold the sessions you book.
• To send account emails, such as sign-in links, receipts and renewal notices.
• To send The Velocity Wire, job alerts or text messages, only if you sign up. You can stop them at any time.
• To keep the site safe, fix problems and make the site and the Hub better.
• To meet our legal, tax and accounting duties.

3. Velo, our AI assistant

• Velo is an AI assistant. Its answers and drafts are made by artificial intelligence and can contain mistakes, so please check anything important before you use it.
• Velo does not apply for jobs, send messages or contact anyone for you.
• To do its work, Velo sends what you share (your résumé, your answers and the job you’re aiming for) to our AI provider, Anthropic.
• Voice is optional, and typing always works. We ask for your OK before a voice conversation starts. Our voice provider, ElevenLabs, runs the conversation. We keep a written transcript. ElevenLabs also keeps a recording of the audio, and you can ask us to delete it at any time.

4. Who we share it with

We share your information only in the cases below.

Companies that help us run the site and the Hub

We share only what each one needs to do its job:

• Netlify: website hosting, file storage and forms
• Anthropic: the AI behind Velo
• ElevenLabs: Velo’s voice conversations
• Stripe: payments
• Resend: account and delivery emails
• PDFShift: PDF copies of your reports
• Google Analytics: site statistics
• Top Echelon: our job board and recruiting records
• Calendly: booking calls
• Microsoft: our business email
• TrustedSite: the security seal on our site
• Job search services (Google Jobs through SerpApi, Adzuna and Jooble): they get the job titles and places you search for, not your name or contact details

Our consultants

If you book a session with one of our consultants, we share your name, contact details and what you’d like help with, so they can help you. Our consultants work with VSG under written agreements that require them to keep your information private and use it only to help you.

Employers and recruiters

• Our recruiting desk and the JobSearch Hub are separate. Buying from the JobSearch Hub never makes us your recruiter, and we don’t use what you keep in the Hub to present you to employers.
• When you apply for a job on our job board, your application comes to VSG through Top Echelon. If another recruiting firm in the Top Echelon network posted the job, we may share your application with that firm and with the employer.
• We share your résumé with an employer only when you apply for a job or tell us you want to be considered for a role.

When the law requires it

We may share information when the law requires it, to protect someone’s safety or rights, or to stop fraud. If VSG is ever sold or merged, your information may move to the new owner, and this policy will still apply to it.

5. Text messages

By opting in to receive text messages from Velocity Search Group LLC, you acknowledge and agree that:

• Message frequency may vary based on your preferences
• You can opt out at any time by replying STOP, and reply HELP for help
• Standard messaging and data rates may apply
• We do not share or sell your phone number

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How long we keep it

• Hub documents and reports: while your account is open, and for up to 12 months after your last sign-in. Then we delete them.
• Velo conversations and voice transcripts: 12 months.
• Billing and payment records: 7 years, for tax and accounting.
• Job applications and recruiting records: as long as we may consider you for roles, unless you ask us to delete them.
• Form messages: as long as we need them to answer you.

7. Cookies and analytics

We use cookies and similar browser storage to keep you signed in, and Google Analytics to see how people use our site. Google may collect information about your visits over time and across other websites. We don’t use advertising cookies or ad pixels.

You can block cookies in your browser settings or install Google’s Analytics opt-out add-on. Our site does not respond to Do Not Track signals.

8. Your choices and rights

• See, correct, download or delete your information: email care@velocitysearch.net. We answer within 30 days. We may need to confirm it’s you, and we keep billing records for as long as the law requires.
• Emails: use the unsubscribe link in any marketing email.
• Text messages: reply STOP.
• Your plan: cancel at any time in the JobSearch Hub under Plans & Access.

Some states, such as California, give residents extra privacy rights. We honor these requests from everyone, and we never treat you differently for using them.

9. Keeping your information safe

Your information travels over encrypted connections. Your Hub files are private to your account, and sign-in links work once and expire after 20 minutes. Only the people who need your information to help you can see it. No system is perfectly secure, but we work to protect your information. If a security problem affects your information, we will tell you as the law requires.

10. Children

Our site and the JobSearch Hub are for people 18 and older. We do not knowingly collect information from children under 13. If we learn that we have, we delete it.

11. Links to other sites

Our site links to other websites, such as job postings and booking pages. Their own privacy policies apply there.

12. Changes to this policy

When we change this policy, we post the new version here with a new effective date. If we make a big change, we also email everyone with a JobSearch Hub account.

13. Contact us

Velocity Search Group LLC
Monroe, Georgia
care@velocitysearch.net